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    Shipping & Returns

    Ground shipping is free in the continental USA on orders over $200.

    For orders under $200, a flat shipping rate of $10 will be applied.

    For furniture, specialty items and large art pieces, other rates apply.


    Return Policy:

    Custom order and clearance merchandise are final sale. Final discretion is left up to ivory & birch management team.

    All items must also be unused, unaltered and in original packaging with tags. Within 14 days of your purchase, we are happy to refund your original method of payment. This does not apply to orders invoiced online for pickup; those purchases are subject to our in-store return policy.


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